1. General
Red Rose Community operates with integrity, transparency, and in compliance with Australian charitable and privacy laws.
All website content, activities, and campaigns are for general purposes. While we strive for accuracy, we make no warranty regarding completeness or reliability. Users should verify information as needed.
2. Marketing and Intellectual Property
Red Rose Community may use images, videos, and other materials for marketing and awareness campaigns. All intellectual property belongs to Red Rose Community unless otherwise stated.
No materials may be reproduced or used without written consent. Stories or images of people we support will not be used in promotional material without consent. Personal details may be altered to protect identities.
3. Website Use
Use of the website is subject to these Terms and our Privacy Policy. Website information may change without notice. Red Rose Community is not liable for errors, omissions, or reliance on website content. External links are provided for convenience; we are not responsible for third-party content.
4. Cookies and Tracking
Red Rose Community uses cookies and third-party analytics to improve website performance and user experience.
You can manage cookie and tracking preferences through your browser settings.
5. Donations and Refunds
- • Donations are processed securely in AUD using SSL encryption.
- • By donating, you agree to our Terms and Privacy Policy and consent to your information being used for fundraising purposes.
- • Donations can be one-off or recurring.
- • Red Rose Community determines where donations are directed unless specified and will use reasonable efforts to honor specific requests.
- • Official receipts are provided for donations of AUD $2 or more. Anonymous donations cannot receive tax-deductible receipts.
- • Non-crypto donations may be refunded within 14 days upon request. Crypto donations are non-refundable.
Donations We Cannot Accept:
- • From individuals in vulnerable circumstances
- • That compromise community values or ethical standards
- • Associated with illegal activities, violence, gambling, tobacco, vaping, or high-risk activities
- • That contradict the objectives of Red Rose Community
6. Volunteers
- • Volunteers participate at their own risk.
- • Volunteers provide accurate information about skills, availability, and any health or safety considerations.
- • Red Rose Community may require volunteers to attend orientation or training.
- • Personal information of volunteers is confidential and only used to coordinate activities.
- • Volunteers must comply with Australian laws, workplace health & safety, and child protection regulations where applicable.
- • Volunteers may withdraw at any time by notifying Red Rose Community.
7. Donors
- • Donations are voluntary and should be made in good faith.
- • Donors agree that Red Rose Community may use de-identified data for fundraising, reporting, and awareness purposes.
- • Donors are responsible for ensuring payment details are correct.
- • Donor information is kept strictly confidential in accordance with Australian privacy laws.
- • Donors can request updates, corrections, or deletion of personal data by contacting Red Rose Community.
8. Fundraisers / Community Campaigns
- • Community Fundraisers must complete an application form and receive approval from Red Rose Community before fundraising.
- • Fundraisers are responsible for event organization, compliance with laws, publicity, finances, and safety.
- • Fundraisers cannot use Red Rose Community’s name, logo, or materials without written consent. All materials must be approved.
- • Fundraisers must maintain proper financial records. Money raised must be deposited in a dedicated account and remitted to Red Rose Community within 4 weeks.
- • Fundraisers are responsible for obtaining public liability insurance and complying with state and federal laws, including child safety guidelines.
9. Use of Name and Logo
- • All references to Red Rose Community must be accurate and respectful.
- • Written approval is required to use our name, logo, or marketing materials.
10. Privacy and Confidentiality
- • All personal information of donors, volunteers, helpers, and beneficiaries is confidential.
- • Data is used only for communication, support, and fundraising activities.
- • Red Rose Community implements measures to prevent unauthorized access, use, or disclosure.
11. Feedback and Complaints
- • Feedback or complaints can be submitted via our Contact Page or by email.
- • Red Rose Community is committed to resolving concerns promptly and fairly.
12. Limitation of Liability
- • Red Rose Community is not liable for any loss, damage, or injury arising from website use or participation in fundraising activities, except where required by law.
- • Users participate in events, volunteering, or donations at their own risk.
✅ Key Points for Donors, Volunteers, and Fundraisers
- • Compliance with Australian laws and ethical fundraising practices is mandatory.
- • All donations and personal data are handled securely and confidentially.
- • Fundraisers are responsible for event organization, finances, and legal compliance.
- • Volunteers participate at their own risk and must follow safety guidelines.
- • Donors’ contributions are used responsibly and transparently to help communities in need.